Olxoto Privacy Policy – Your Data, Our Responsibility

1 Purpose

Olxoto (https://olxoto.win) is a trusted online gaming platform serving Bangladesh and several other countries. We believe every user's personal data is a valuable asset, and protecting it is both our ethical and legal responsibility.

This privacy policy ("Policy") explains what information Olxoto collects, why it is collected, how it is used, and what rights you have over your data. This Policy should be read alongside our Terms and Conditions.

Olxoto operates in accordance with international data protection standards. We follow the core principles of GDPR and are committed to safeguarding user privacy at all times.

2 What information is collected

Olxoto may collect the following types of information:

Identity and contact information:

Financial information:

Technical information:

Information related to gaming activity:

3 How we collect data

Olxoto collects your information through several methods:

• Directly Collected: Information you provide directly when completing the registration form, during account verification, or when contacting customer support.
• Automatically Collected: When you browse or play on Olxoto, technical data is collected automatically via cookies, log files, and similar technologies.
• From third parties: Transaction confirmation data may be received from payment processors (bKash, Nagad, Rocket), and information may be collected from authorized agencies for identity verification.
• From gaming activity: Every game session and betting activity on the platform is automatically recorded and used to ensure responsible gaming.

All data collection is done transparently and with your knowledge. Olxoto does not collect any data without your consent.

4 Purpose of data use

Olxoto uses the information collected for the following purposes:

If you no longer wish to receive promotional communications, you can unsubscribe at any time by contacting the support team.

5 Data sharing policy

Olxoto does not sell your personal data to third parties. However, limited information may be shared in specific circumstances:

• Payment processors: Payment providers such as bKash, Nagad, and Rocket receive only the information needed to process transactions. They each operate under their own privacy policies.
• Game Provider: Game software providers that supply content to Olxoto may receive limited data necessary for operating their games.
• Law enforcement agencies: Information may be disclosed to government authorities when required by court order or legal obligation.
• Audit & compliance: Data may be shared with licensing authorities and regulatory bodies for audit purposes.

6 Cookies & tracking technologies

Olxoto uses cookies and similar technologies on its website. Cookies are small text files stored in your browser that help enhance your browsing experience.

• Essential cookies: Essential for maintaining login sessions, ensuring security, and core platform functionality.
• Performance cookies: Used to improve page loading speed and remember your preferences.
• Analytics cookies: Collects anonymous statistics to understand how users interact with the platform.
• Security cookies: Used for fraud detection and account protection.

You can manage or disable cookies through your browser settings. However, disabling essential cookies may affect the functionality of certain platform features.

7 Data retention period

Olxoto retains your data only for as long as necessary. Retention periods depend on the type of data and the purpose for which it was collected:

• While the account is active: All account and gaming data is retained for the full duration of an active account.
• After account closure: Certain data may be retained for up to 5 years after account closure due to legal obligations.
• Financial transactions: Transaction records are retained for a minimum of 7 years to meet AML and tax compliance requirements.
• Technical logs: Typically retained for 3–12 months.

Once the retention period has passed, Olxoto securely deletes or anonymizes your data so that you can no longer be identified.

8 Your rights

Olxoto fully respects the following rights you have over your personal data:

9 Minor protection

Olxoto strictly prohibits anyone under 18 from using the platform. We do not knowingly collect data from minors.

• Age is verified at registration and ID documents may be requested when necessary.
• If it is found that a minor's data has been collected inadvertently, it is deleted immediately and the account is closed.
• Parents are advised to use parental control software on their devices.

If you believe your minor child has registered on Olxoto in any way, please notify our support team immediately.

10 Data security measures

Olxoto uses industry-standard security technologies and practices to protect your data:

• SSL/TLS encryption: All data transmissions are protected with 256-bit SSL encryption.
• Firewall and intrusion detection: Advanced firewall systems are in place to prevent unauthorized access.
• Two-factor authentication: Two-factor authentication is available for sensitive activities.
• Regular security audits: Third-party experts conduct regular audits of Olxoto's systems.
• Staff training: All Olxoto staff receive regular training on data protection practices.
• Data minimization: Only the data that is strictly necessary is collected — nothing more.

11 Privacy Policy Updates

Olxoto may update this privacy policy from time to time. When changes are made, the "Last Updated" date at the top of the page will be revised accordingly.

You will be notified at your registered email address of any significant changes. Continuing to use Olxoto after such changes will be considered your acceptance of the updated policy.

To request a copy of a previous policy, contact our support team. We are committed to communicating all changes with full transparency.

12 Contact

For any privacy-related questions, requests, or complaints, please contact us:

• Email: [email protected]
• Website: https://olxoto.win
• Support: 24/7 live chat support available

We typically respond to all requests within 1–3 business days. For urgent security matters, we aim to respond within 24 hours.